Terms & Conditions
Welcome to Alaska Med Spa and Chiropractic. These Terms & Conditions ("Terms") govern your use of our website, services, and products. By accessing or using our website or services, you agree to be bound by these Terms. Please read them carefully.
1. Services Provided
Alaska Med Spa and Chiropractic offers holistic wellness services, including chiropractic care, massage therapy, shockwave therapy, regenerative therapies, and neuropathy therapies. Services are provided by licensed professionals with the goal of enhancing physical and mental well-being.
Any services provided by Alaska Med Spa and Chiropractic are for relaxation and wellness purposes only. They are not intended as medical treatment, nor are they a substitute for professional medical advice, diagnosis, or treatment.
2. Appointments and Cancellations
Booking Appointments: Appointments for services must be booked in advance via our website, by phone, or in person.
Cancellation Policy: We require at least 24 hours' notice for appointment cancellations. Cancellations made within 24 hours or no-shows may be subject to a cancellation fee.
Arrival Time: Please arrive at least 10 minutes prior to your scheduled appointment to allow for check-in and consultation.
3. Health and Safety
Consult Your Physician: We recommend consulting with your healthcare provider before beginning any wellness program or therapy, especially if you have any pre-existing medical conditions.
Client Responsibility: You are responsible for providing accurate health information and notifying your therapist of any changes in health conditions.
Contraindications: Certain health conditions may limit your ability to receive some services. We reserve the right to refuse or discontinue a service if it is deemed unsafe.
4. Disclaimer of Liability
Alaska Med Spa and Chiropractic provides services on an "as is" basis and makes no representations or warranties of any kind, express or implied, regarding the efficacy, results, or outcomes of services.
Alaska Med Spa and Chiropractic, its therapists, employees, or affiliates are not liable for any injury, loss, or damage that may arise directly or indirectly from services rendered. The client assumes all responsibility for decisions made in consultation with therapists and the use of wellness services.
5. Privacy Policy
We are committed to protecting your privacy and safeguarding your personal information. Any information collected on our website or during service appointments is confidential and used only for purposes directly related to the services provided.
6. Intellectual Property
All content on our website, including but not limited to text, images, logos, and service descriptions, is the property of Alaska Med Spa and Chiropractic and may not be used, reproduced, or distributed without prior written consent.
7. Changes to Terms and Conditions
Alaska Med Spa and Chiropractic reserves the right to modify or update these Terms at any time. Any changes will be posted on our website, and it is your responsibility to review these Terms periodically. Continued use of our services constitutes acceptance of any updated Terms.
8. Contact Us
If you have any questions or concerns regarding these Terms, please contact us at 907-345-3223.
Thank you for choosing Alaska Med Spa and Chiropractic. We are committed to supporting your journey to a balanced and healthy lifestyle.
SMS Terms & Conditions
1- SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Alaska Med Spa & Chiropractic, you may receive messages related to the following:
Appointment reminders
Updates on their accounts
Follow-up messages
3- Message Frequency:
Message frequency may vary. You may receive up to 10 SMS messages per week regarding your updates on their account, appointment reminders and follow-up messages.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Alaska Med Spa & Chiropractic in the following way:
By submitting an online form
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.akmedspa.com/ or call us at 907-345-3223.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our form.
8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions page https://www.akmedspa.com/privacypolicy
Message frequency may vary
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party and affiliate company.
Privacy Policy
Alaska Med Spa and Chiropractic values your privacy and is committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to safeguard it. By using our website and services, you consent to the practices described below.
1. Information We Collect
Personal Information: When you book an appointment, fill out a form, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
Health Information: To provide personalized wellness services, we may collect health-related information you voluntarily provide. This information is used solely for tailoring services to your needs and is handled with the utmost confidentiality.
Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and other browsing data, to improve our website experience.
2. How We Use Your Information
Service Provision: Personal and health information is used to schedule appointments, personalize services, and provide the best care possible.
Communication: We may use your contact information to send you appointment confirmations, reminders, and updates about our services or policies.
Website Improvement: Usage data helps us analyze and enhance the functionality of our website to ensure a better experience for our visitors.
3. Data Security
We take reasonable measures to protect the personal and health information you provide from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission or storage is completely secure.
Access to your information is restricted to authorized personnel only, and we conduct regular reviews of our data security practices.
4. Sharing of Information
Third-Party Service Providers: We may share your information with trusted third-party providers to assist in delivering our services, such as scheduling software or payment processing. These providers are obligated to keep your information confidential and use it solely for the purposes of performing the services they provide; with the exception of not sharing information obtained by SMS opt-in and phone numbers collected for SMS consent.
Legal Requirements: We may disclose your information if required by law, such as in response to a court order, legal process, or other governmental request, or to protect our rights, property, or safety and that of others.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small files stored on your device that help us recognize you on future visits and personalize your experience. You may choose to disable cookies through your browser settings; however, this may affect the functionality of certain features on our website.
6. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
7. Your Rights
You have the right to access, correct, or delete the personal information we hold about you. You may also request that we restrict or stop processing your data in certain circumstances. To exercise any of these rights, please contact us using the details provided below.
8. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other factors. We encourage you to review this page periodically. Your continued use of our website and services after any changes indicates your acceptance of the revised policy.
9. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@akmedspa.com
Phone: 907-345-3223
Address: 2011 Abbott Rd. Suite C Anchorage, AK 99507
SMS Privacy Policy
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING
DATA
Alaska Med Spa and Chiropractic ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information:
• Name, email address, phone number, physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information:
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback
2. How We Use Your Information
We use collected data for:
• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.
Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately.
Message Frequency & Content:
• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support:
• Reply "HELP" for assistance or contact us at info@akmedspa.com
• Customer support is available during regular business hours
Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
• Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
• SMS aggregators and providers solely for the purpose of delivering messages you've consented to receive
• All service providers are contractually obligated to maintain confidentiality and security
Legal Compliance:
• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
Business Transfers:
• In case of mergers, acquisitions, or sale of assets
• In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information:
• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and updates
• Employee training on data protection
• Breach notification protocols in accordance with applicable laws
• Secure backup systems and disaster recovery procedures
Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Choices
You have the right to:
• Access, update, or delete your personal information
• Opt-out of marketing emails by clicking "unsubscribe" in our emails
• Opt-out of SMS messages by replying "STOP"
• Request information on how we process your data
• Withdraw consent at any time for future communications
• Lodge a complaint with a supervisory authority if you believe your rights have been violated
To exercise these rights, please contact us using the information in Section 10.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This privacy policy applies only to information collected by Alaska Med Spa and Chiropractic.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we will notify you by email or through a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Alaska Med Spa and Chiropractic
Phone: 907-345-3223
Email: info@akmedspa.com
Website: www.akmedspa.com
By using our website and services, you consent to this Privacy Policy.